Service Advisor
Ready to drive your career forward with one of the world’s most iconic brands? Our Volkswagen Passenger Car showroom in Poole has a fantastic opportunity for a Service Advisor to join our team!
Company: Van Mossel Breeze
Role: Service Advisor
Basic & OTE: £30,000 to £39,000 per annum (uncapped)
Location: Volkswagen Passenger Car, Poole
Job type: Permanent, full time
Are you passionate about providing exceptional customer service?
Ready to drive your career forward with one of the world’s most iconic automotive brands?
Our Volkswagen Passenger Car showroom in Poole has a fantastic opportunity for a Service Advisor to join our successful team.
This is your chance to step into a role where your talent for providing excellent customer service and personal drive aren’t just welcomed- they’re celebrated and rewarded!
Why join Van Mossel?
We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.
Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.
At Van Mossel Breeze, we believe it’s our people who set us apart and drive our company forward as we continue to grow. If you’d like to be part of our journey, you will receive an excellent benefits package that includes:
A competitive remuneration package
A vibrant and professional working environment
Comprehensive and continuous branded training
Contributed Company pension scheme
Life assurance scheme
Contributed car benefit scheme
Cycle to work scheme
Free physio & chiropractic services
Staff referral scheme
24/7 Health & Wellbeing support
Enhanced maternity and paternity leave
Discount on parts and labour at any of our dealerships
50% off PURE gym membership
50% off campervan hire through Breeze Campers
32 days annual leave, including bank holidays
Extra annual leave, given on length of service (uncapped)
Package:
Operating hours: Monday to Friday: 8.00am - 6.00pm (NO WEEKENDS)
Salary: Basic £30,000 to £32,000 (DOE) / £7,200 OTE - uncapped!
We’re Looking For:
Experience as a senior service advisor, main dealer experience would be an advantage
Possess good technical knowledge with ability to answer customer queries
Ability to multitask and use your own initiative when faced with challenges
Excellent communication and computer skills
Impressive organisational skills
Ability to thrive within a team
Extensive knowledge of CDK desirable, although training will be given
Professional and courteous manner
Job Description:
Pro-actively contact customers with progress of work updates
Provide customer estimates according to company policy on schedules, time and pricing
Notify customers promptly of completion of work
Ensure customer awareness of all products and services available
Produce invoices of work carried out
Upsell various products
Advise customers of necessary repairs
Joining Van Mossel Breeze will provide a challenging and rewarding role with plenty of room for self-development, in line with the Van Mossel motto ‘Driven. By you. For you.’
Does this sound like the company for you?
Apply now – we look forward to meeting you!
- Career pathway
- Volkswagen Passenger Cars, Service
- Role
- Service Advisor
- Locations
- Volkswagen Passenger Cars Poole
About Van Mossel Automotive Group UK Ltd
Van Mossel Automotive Group is one of Europe’s leading automotive businesses, founded in the Netherlands in 1948 as a family-run company. Since then, it has grown significantly across Europe, building a strong reputation for customer focus, innovation, and quality.
Now operating in multiple countries, including the UK, Van Mossel combines the strength of a large international organisation with a people-first, entrepreneurial culture.
In the UK, we are continuing to grow and invest in our teams, offering exciting career opportunities for those who want to be part of a fast-moving and ambitious business shaping the future of automotive.